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Louisiana Department of Health & Hospitals | Kathy Kliebert, Secretary

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National Core Indicators

NCI consumer flyer

Click on the image to view, download or print the NCI Consumer Survey flier.

The Louisiana Office for Citizens with Developmental Disabilities (OCDD), along with 38 other states participate in the National Core IndicatorsTM (NCI) annual consumer survey. This survey consists of face-to-face interviews with a randomly chosen sample of adults with developmental disabilities who receive services from OCDD as well as mail-out surveys to family members or guardians of a randomly chosen sample of people with developmental disabilities who receive services from OCDD.

The survey cycle begins every year between February and April, when invitation letters are sent to the people who are randomly chosen from the OCDD census lists to participate in the face-to-face interviews. This is followed by phone contact to arrange appointments for the interviews. The interviews are conducted at locations that best meet the needs of the participants. The mail surveys, which go to a separately chosen random sample of people, generally are mailed no later than the beginning of May each year.

Most of the survey questions are standard for all states that participate, which helps OCDD compare its performance against the national average. A few additional questions have been developed specifically for Louisiana services, and appear near the end of the survey. Survey recipients are asked to return the completed surveys in a pre-addressed postage paid mailer no later than June 15 of the same year. Mail surveys are anonymous to encourage candid responses. The results of the interviews and surveys are entered into the NCI database to be tabulated and included in national findings.

Any participants or family member selected for an interivew or survey are encouraged to direct any questions or request for assistance to complete the survey to the Human Services District or Authority in their region. To learn more about NCI, click here.

Definition of NCI Target Audience for Surveys

The primary sources of NCI data are the Adult Consumer Survey and Family Surveys. Additionally, some states collect staff stability and mortality data.

Adult Consumer Survey - This face-to-face survey collects data on approximately one-half of the outcome/performance indicators. The purpose of this survey is to acquire individual demographic, service and health information as well as information directly from adults with intellectual and developmental disabilities concerning the presence of valued outcomes in their lives.

Family Surveys - Mail surveys are distributed to families who have a family member with a disability and are intended to assess system responsiveness to their needs, quality of services, and their overall satisfaction. There are three distinct surveys for families:

  • a survey of families who have an adult family member with a developmental disability who lives with them (Adult Family Survey);
  • a survey of families/guardians whose adult family member with a developmental disability is in residential placement (Family Guardian Survey); and
  • a survey of families who have a child with a developmental disability who lives with them (Child Family Survey).

NCI Presentations 

To view PowerPoint presentations about NCI, click here.

NCI Reports

The 2012-2013 NCI survey results will be available in late 2014.

  • To view NCI information for Louisiana, click here.
  • To view all state surveys and reports, click here.

Archived NCI Louisiana Surveys/Reports

National Core Indicators Louisiana Family Survey 2011-2012

National Core Indicators Louisiana Family Survey 2010-2011

National Core Indicators Louisiana Family Survey 2009

During fiscal year 2007/2008, the OCDD participated in the NC) Project, along with 25 other states. The purpose of NCI Project is to identify and measure core indicators of performance of state developmental disabilities services systems. The NCI Project is co‚Äźsponsored by the National Association of State Directors of Developmental Disabilities Services (NASDDDS) and the Human Services Research Institute (HSRI). Through this project, three family surveys were sent to the families of people with developmental disabilities participating in various developmental disabilityprograms, including: EarlySteps, Individual and Family Support,Cash Subsidy, New Opportunities Waiver, Supports Waiver, Children’s Choice Waiver, Public Intermediate Care Facilities for People with Developmental Disabilities, and Private Intermediate Care Facilities for People with Developmental Disabilities.

National Core Indicators Family Guardian Survey FY 2007-2008

Eleven states conducted the National Core Indicators (NCI) Family Guardian Survey during the 2007-2008 project year and submitted their data. The Family Guardian Survey was administered to individuals having an adult family member with disabilities living outside of the family’s home. This Final Report provides a summary of results, based on the data submitted by June 2008.

National Core Indicators Consumer outcomes report Y 2007-2008


During fiscal year 2007-2008, Louisiana participated, along with 23 other states, in the National Core Indicators Consumer Outcomes Survey, which involved interviews of adults who receive developmental disability services. This report provides comparisons among participating states on various questions relating to health, respect of rights, choice and decision making, relationships, access to services, and safety.