Louisiana Department of Health & Hospitals | Kathy Kliebert, Secretary

Statewide Initiatives

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Common Questions - LBHP - Member Common Questions

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I currently get my mental health services through my local clinic or Mental Health Rehab agency (MHR), what changes will I notice prior to or on March 1, 2011, when Magellan Health Services begins operations?
My child needs services, who do I contact to get them to a mental health practitioner?
If I need emergency psychiatric services, how do I access them?
What type of assessment will my child need to become eligible for services?
What type of assessment will an adult need to become eligible for mental health or substance use services?
Who makes the determination on the type and frequency of services I receive?
What documentation will I receive indicating that I am eligible for services?
What if I don't think I am getting the type or quality of services I need, who do I talk to?